Forty-four percent of restaurants want to switch their POS this year. Most do not — held back by lock-in, staff retraining, and the fear of downtime. The Aireus Switch Program engineers the fear out: a fixed 5-week timeline, a $1,500 migration credit, parallel cutover, and a customer-churn rate that runs four times lower than the industry. Less than 5%.
Switching from any cloud, tablet, or legacy POS? The $1,500 one-time database and menu build is on us. The migration becomes our problem, not yours.
Every barrier that keeps operators stuck — vendor lock-in, staff resistance, fear of disruption — engineered out of the Switch Program. Industry churn hovers near 20%. Aireus customer retention runs above 95%.
Before hardware ships, we import every item, modifier, price, category, course, and tax rule. The system powers on already looking like your restaurant — not a generic demo. Your team recognises it on first touch.
Aireus runs alongside your current system during live service. Staff compares speed, reliability, and feel in real time, on your real menu, with your real guests. You decide on evidence — not on promises.
Apple-native means staff are productive in hours, not weeks. Role-specific sessions — servers master order entry and payments, managers learn the 150+ reports, kitchen takes the Smart KDS. All before cutover.
Live support on first service. Daily check-ins in week one. Weekly reviews through the first month. 24/7 phone, text, and email after that. Lifetime free updates. Always developing.
Most switches happen in 4–6 weeks depending on outlet count and integration complexity. Multi-property hotel groups run longer; single-location restaurants run shorter.
You already know your current system isn't working. The reason you haven't switched is because changing POS feels worse than living with the one you hate. Here is the honest reality on each fear.
We migrate historical sales, menu mix, modifiers, employee records, and your customer database into Aireus — so reporting continuity stays intact. Year-over-year comparisons still work on day one.
Staff are productive on Aireus in 2–4 hours, not weeks. Our trainers come to your venue, train on your real menu, and stay for the first service. Most servers say the new POS is easier than the one they're leaving.
Zero downtime. We cut over during your slowest service (often a Monday or Tuesday lunch) and run Aireus in parallel with your old POS for the first 48 hours. If anything fails on Aireus, the old system is still live.
Aireus customer churn runs under 5% — well below industry norms — because we earn each renewal with lifetime free updates, 24/7 elite support, and a boutique software house behind every account. We do not keep customers we cannot make happy.
We time your Aireus go-live to your current POS contract end. If you have four months remaining, those four months play out. No double-billing. No wasted spend.
Aireus carries 54+ certified integration partners — Oracle Opera, Maestro, IQware, Hudini.io, StayNTouch for hotel PMS. Restaurant365, Fourth, Cheftec, Freepour for inventory. Paylocity, ADP, Deputy for labour. QuickBooks, Sage, Xero for accounting. Not on the list? Our integration team builds it before cutover.
We do not just dump CSVs into Aireus — we rebuild your reporting structure so the numbers you used to track keep tracking. Your accountant sees the same shape on Monday morning.
Items, modifiers, courses, allergens, pricing tiers, day-parts, happy hour rules.
Up to 5 years of sales by item, by server, by day-part. Year-over-year comparisons work day one.
Roles, permissions, comp rates, schedules, performance history.
Loyalty members, guest preferences, dietary notes, visit history, VIPs.
Item-level inventory, recipe costs, par levels, vendor records.
Your custom reports rebuilt in Aireus so your accountant doesn't restart from scratch.
The 5-week timeline is the most common path. Single-venue rollouts run faster; multi-property groups take longer but follow the same engineered process.
1–3 outlets, 3–9 iPads. Standard menu migration, 1–3 integrations (PMS or accounting), single training day.
4–15 iPads across 2–8 outlets. Multi-integration scope (PMS + accounting + inventory + labour). Phased outlet rollout.
15+ iPads across 3+ properties. Enterprise hierarchy setup, regional rollout sequencing, cross-property AI activation.
Parallel cutover for 48 hours. Old POS stays live. If anything on Aireus fails on the first night, the old system is still running. Failover by design — not by hope.
Aireus does not own a payment processor. Pair Aireus with the credit-card processor of your choice — Card Connect, Elavon, Worldpay, Shift 4, Square Payments — and renegotiate freely as your business grows.
See the full Payment Freedom story →Your reservations platform stays. We integrate Aireus with it so covers, server assignments, and seating data flow into the POS as they do today.
Most operators report the opposite. Apple-native means servers are typically productive in 2–4 hours and tend to prefer the iPad workflow over their previous POS within a week.
Migrated. Existing gift card holders can redeem in Aireus on day one. We pull your balance file from the prior platform and rebuild the active balance ledger.
Effectively none. Parallel cutover means Aireus and your old POS both run during the 48-hour transition window. If anything is unstable on Aireus, the old system absorbs the service.
Same flat-fee tiers shown on the Pricing page — $399, $899, $1,499/mo by iPad count. The $1,500 migration credit waives the one-time setup. Annual commit takes another 12% off.
Aireus builds custom features as part of the offering — not a $50K consulting line item. If a feature is critical to your operation and not in the platform today, our engineering team scopes and builds it before cutover.
Thirty minutes. We walk what you run today, what migrating would look like, and a fixed-price timeline you can sit on. Or call the migration team directly at 1-888-552-5560.