Most hospitality POS contact pages route you into a queue. Ours routes you to a person — sales, support, partnerships, or the founder directly — based on what you actually need. We are 60 people, founder-led, and we have been doing this since 2007. No tiered escalation. No call-center scripts.
Different questions need different people. Skip the round-robin queue.
If you are looking at Aireus for your hospitality operation — demo, pricing, switching from another POS — the fastest path is a 30-minute working session with the sales team. Real screens, your numbers, your questions.
If your POS is down or you have a live service issue, do not use the form — call the 24/7 emergency line. POS failures do not happen during business hours. We answer around the clock.
White Label, channel partnerships, integration inquiries, press & media, or anything that needs a senior conversation — goes directly to the President's office. Use the form below, select "White Label / Strategic Partnership", and it routes straight there.
If you would rather start in writing, the form below routes to the right inbox — sales, support, or strategic — based on what you select. We respond the same business day.
Five fields. We route it to the right person and respond the same business day.
If you are evaluating Aireus at multi-property scale, looking at White Label or channel partnership, or in a senior decision-making role at a boutique hotel or hospitality group — you do not need to go through the queue.
This is part of how we run. The cost of being accessible at the top is low. The trust it builds with strategic customers is the foundation of how we have grown for 17 years.
If you are an existing customer with a live system issue — printers, terminals, network, payments, sync — do not wait on a form. The 24/7 line goes straight to support. The Continuity playbook is on the support page if you need offline procedures while we work the fix.
Hospitality engineering, customer success, partnerships, and 24/7 support — all in one location. Built in Canada since 2007.
Customers in Canada, the United States, and the Caribbean. White-glove on-site deployment for hospitality properties when needed.
Founder-led, operator-owned, no external investors. The team that takes your call is the team that builds the product.
No queues, no scripts, no tiered escalation. Pick the lane that fits and we will route you to the right person. If you are switching from another POS, mention it — the $1,500 credit applies to your first invoice.