1 Hotel

About 1 Hotel

1 Hotels is a nature-inspired luxury hotel brand that combines refined hospitality with deep commitment to sustainability and the natural world. With properties across the United States, the brand is known for biophilic design, locally-sourced cuisine, and a guest experience built around connection to place. Each property runs multiple F&B outlets — from signature restaurants and rooftop bars to in-room dining and event spaces — all needing a POS that mirrors the brand’s standards of quality, reliability, and elegance.

What they needed.

1 Hotels needed a POS solution that could match its commitment to brand consistency across distinct properties while flexing to local outlet needs. Each hotel runs a signature restaurant, bar, in-room dining, and event service — requiring multi-outlet support with reliable PMS integration. The system needed to support sustainable-practice tracking (vendor sourcing, waste reduction), mobile service in outdoor spaces, and modern Apple-native hardware that fit the brand’s aesthetic. Cloud back-office access and outlet-level reporting were essential for corporate visibility, while preserving local property autonomy.

How Aireus answered.

Aireus deploys across properties with a single brand-consistent configuration that flexes per location. The iPad-based POS pairs naturally with the brand's premium aesthetic — staff use Apple hardware they already understand, with no re-training friction. PMS integration handles guest folio charges across F&B outlets. Cloud back-office gives the corporate team property-level and consolidated views without IT intervention. Apple TV in-room dining extends the brand's standards to the suite.

1 Hotels chose Aireus the way premium-hospitality brands do: AI built in, custom features built for the operation, and the freedom to choose their own credit-card processor — no Aireus markup, no lock-in.

What changed after.

The Apple-native interface keeps staff onboarding light. PMS integration removes folio reconciliation work for the front office. Multi-property reporting gives the corporate team consolidated visibility while preserving each property's operational independence — the light-touch enterprise governance the brand is built for.