10 Best Cloud POS Systems for the Hospitality Sector

40% of restaurants today use a digital POS (mostly cloud POS) to speed up service and reduce errors. The global shift towards POS technology is clear with the hospitality cloud POS market valued at $1.21B in 2024 and growing ~18.3% annually. With such high adoption, cloud POS systems are increasingly offering better technology to stay competitive. For hospitality businesses, this means more and better options to choose from. To simplify your decision, this blog reviews the top 10 cloud POS systems for the hospitality sector, breaking down each platform’s strengths and features.

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1. Toast POS

• Key features: 24/7 support, mobile payments, real-time inventory tracking, and custom reporting. These features help you never run out of popular menu items or lose an order during rush. For instance, Toast’s live reports let you spot best-selling dishes quickly.
• Delivery Support: Toast has a local delivery network that restaurants can use for direct delivery at low costs.
• Attractive hardware: The hardware for Toast is sleek and hospitality-focused, being professional and easy to use. However, it can be quite expensive to purchase and repair. 

2. Square Restaurant POS

• Easy & affordable: Square POS is a convenient choice with affordable pricing. There is even a free plan suitable for small online businesses like cloud kitchens; however, this plan can negatively affect branding as it doesn’t include a custom domain.
• Versatile hardware: Square provides a range of devices for convenience, allowing you to purchase what you need, even a single device. You can choose according to your business stage.
• Add-ons: With Square POS, you can integrate your POS with loyalty programs, its built-in CRM for email marketing, and inventory tracking solutions.

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3. Lightspeed Restaurant POS

• Omnichannel management: Lightspeed POS handles multi-store cafes and restaurants seamlessly. It syncs menu and inventory across locations so chain owners can manage stock and pricing from a single dashboard.
• Rich analytics: Get advanced sales reports and customer insights. Lightspeed’s analytics let you compare performance by store location, menu, offer, and more. You can also view detailed reports by customer profiles.
• Hardware flexibility: Lightspeed works with iOS, Android, and Windows. There are POS hardware kits as well as various individual device options available to choose from as per your business needs.

4. Clover POS

• App marketplace: Clover is known for its large app store. It lets businesses tailor Clover POS to their restaurants, for features like kitchen display systems, loyalty apps, or tip calculators.
• Device options: Choose from Clover’s all-in-one terminals, handheld mini devices, or tablet stands. You can also use Clover on your own device for secure payment processing.
• Key features: Clover includes staff permission controls, split checks, and automatic gratuity. It also supports gift cards and happy hour pricing.

Check Out: How to Create a POS System for Your Restaurant

5. TouchBistro

• Restaurant-specific design: TouchBistro is built for restaurants by restaurateurs. It emphasizes user-friendliness and customization with multiple POS apps for different business types.
• Efficient use: Features include tableside POS, menu customization, floor plan view, and reliable 24/7 support. Reviewers highlight TouchBistro’s intuitive UI.
• Pricing model: There’s an add-on system that lets you purchase only the features you need. All of these are charged on top of the basic costs.

6. Revel Systems POS

• Enterprise-grade POS: Revel Systems is a cloud POS that scales from cafes to chains and grows as you grow. It’s known for powerful integrations and support for multiple locations.
• Key features: Revel’s key features include employee management, sales reports, and loyalty programs. It also has tools for delivery tracking. While it supports high-volume operations, customers sometimes report glitches.
• Data access: Revel Data Connector enables BI-tool-compatible access to POS data, helping executives track KPIs and build custom reports, for data-driven decisions.

Explore: How to Implement a Self Service Kiosk At Your Restaurant/Cafe 

7. Oracle Simphony POS

• Legacy strength: Oracle POS cloud platform has been a staple in restaurants and hotels for many years. It’s built for scale with easy navigation and use.
• Key features: Advanced kitchen display, 24/7 support, and Oracle payment solutions make it a great tool. 
• Cloud transition: The cloud-enabled Simphony version offers all the robust features of its earlier version with more, like centralized cloud management.

8. Mews POS

• Built for hotels: Mews POS is a mobile-friendly, guest-centric, POS designed specifically for hotels. It integrates tightly with Mews PMS (Property Management System), ensuring guest profiles and room charges flow seamlessly into one system.
• Mobile ePOS & QR ordering: Mews offers app-less QR ordering and tableside tablets. Guests can scan a QR code on their phones or use provided tablets.
• Unified payments: With Mews, you can process all guest charges, e.g., dining, room, spa, etc., together for a single final bill.

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9. Shopify POS

• Best for mixed sales: Shopify POS excels when you sell items both in-store and online (e.g., hotel gift shops, cafes with merch, or farm-to-table restaurants with retail items).
• Data-driven tools and applications: Manage orders (including local deliveries) with additional data insights on customer profiles, and use those to market via email and social media campaigns.
• Massive app ecosystem: Need a specific integration? Shopify has 8,000+ apps for add-ons.

10. Aireus POS

• Apple-powered & AI-driven: Aireus POS is an iPad-based, cloud POS system built as a fast, secure, and user-friendly platform. Aireus POS offers mobile iPad ordering, real-time analytics, integrated online ordering, advanced inventory, and more.
• Customizable & Scalable: Aireus lets you tailor each feature according to your needs. It also supports most hospitality verticals (hotels, bars, resorts, food trucks, nightclubs, etc).
• Exceptional support & incentives: Aireus offers 24/7 in-house support, plus a switch program with trade-in credits and zero upfront costs.
• AI-driven reports: Advanced, drill-down, AI reports with customization options. You can also ask natural language questions such as “What was the best-selling dessert this week?” for quick and easy breakdowns.

Comparison Table: Top 10 Cloud POS Systems for Hospitality

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